Shop policies

Shipping

 

  • The fast and safe delivery of our jewels is of utmost importance. With an established and growing clientele all around the world, we offer you a 100% secure delivery wherever you are located.
    Thanks to our partnership with DHL, we can ship almost wherever in the world in two days, in DDP (Delivered Duty Paid), simply said we take care of duties and taxes for you.
    For international purchase (outside Europe) over 800$, please contact us at info@marcodellomo.com
  • Shipping time are clearly shown during the checkout. Marco Dell’Omo is not responsible for delays due to DHL or customs.

 

The packaging of your Marco Dell’Omo jewel

 

All our jewellery pieces will arrive in the iconic Marco Dell’Omo jewelry box.

Marco Dell’Omo offers you the possibility to join a personal/ gift message with each item in your order. All you need to do, is to specifiy your request during the order process.

 

Payment options

 

  • All payment are made through PayPal platform. We accept all the mayor credit card in the world.

 

Returns & exchanges

 

  • Marco Dell’Omo gladly accept returns and exchanges
  • Returns within: 7 days of delivery
  • Ship items back within: 7 days of delivery
  • Marco Dell’Omo does not accept cancellations.

Please contact us at info@marcodellomo.com if you have any problems with your order.

The following items can’t be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, Marco Dell’Omo cannot  accept returns for:

  • Custom or personalized orders
  • Ocean Drop Pink Ribbon

 

Conditions of return

 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Privacy policy

 

Marco Dell’Omo will only use your shipping and billing address, and contact information:

  • To communicate with you about your order
  • To fulfil your order
  • For legal reasons (like paying taxes)